What are Community Guidelines and how do they differ from Terms of Service?

We want Map Your City to continue to be a safe place for exploring and storytelling. Our Community Guidelines set out our policies for what we do and don’t allow on Map Your City in order to achieve this. Our Terms of Service, on the other hand, are an agreement, outlining our obligations to you and your obligations to us (one of which is to not violate our Community Guidelines). Read our Terms of Service.

In this article

What do our Community Guidelines cover?

Intellectual Property - Making sure you have the rights to post the content you share. 

Appropriate Imagery - We don’t allow nudity on Map Your City, with some exceptions, like photos of post-mastectomy scarring and women actively breastfeeding. Nudity in photos of paintings and sculptures is OK, too. 

Spam - This is not allowed on Map Your City (creating or submitting unwanted email, comments, favorites or other forms of commercial or harassing communications). 

Illegal Content - We don’t allow support or praise of terrorism, organized crime or hate groups on Map Your City. Offering sexual services and selling firearms and drugs are also prohibited. 

Hate Speech, Bullying and Abuse - We remove credible threats of violence, hate speech and the targeting of private individuals. We do not allow attacks or abuse based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability or disease. 

Graphic Violence - Graphic violence is not allowed and we may remove videos or images of intense, graphic violence to make sure that Map Your City stays appropriate for everyone. 

Who decides what the Community Guidelines should cover?

Map Your City is a reflection of our diverse community of cultures, ages and beliefs. We created the Community Guidelines so you can help us foster and protect this amazing community. 

I think a photo, video or comment I’ve seen on Map Your City breaks the Community Guidelines. What should I do?

If you see something that you think may violate any of our guidelines, please help us by using our built-in reporting option. We or the Organizations involved will review these reports and work as quickly as possible to remove content that doesn’t meet our guidelines.

What happens if somebody breaches the Community Guidelines?

It is our policy to remove content that violates our community guidelines. We may remove entire Locations or Organizations if either the imagery or associated captions violate our guidelines. 

We may work with law enforcement, including when we believe that there’s risk of physical harm or threat to public safety. For more information, view the full Community Guidelines.

Still stuck? How can we help? How can we help?