Map Your City Support - Knowledge Base
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General Questions

Common Questions, Quick Answers and some Troubleshooting

  • Quick Answers to Top 10 FAQ's
  • How do I receive notifications?
  • Turning on your GPS services
  • Is using the mobile app really free?
  • The MYC app is not showing my current location, I keep ending up in Amsterdam?
  • What exactly is Map Your City?
  • How do I make a screenshot to add to my in-app help form?
  • How do I reset my password?
  • Is Map Your City Really Ad Free?
  • How do I update my email address?
  • Connection Problems on Android
  • How do I use 3D, tilt and rotate on the MYC mobile map?
  • My Location Edit Screen does not close
  • Connection Problems on iPhone
  • What are Community Guidelines and how do they differ from Terms of Service?

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