How can I manage multiple communities?

If you are an agency managing multiple client accounts and looking to create multiple communities and multiple maps for them on Map Your City - managing each of them is quite easy.

For each community you will create an Organization from the Map Your City mobile app. All your communities are visible:

1. In the mobile App - under My Organizations
2. In your Dashboard - under Organizations

Managing Subscriptions

Your subscription settings can vary for each Organization depending on your needs. Clicking the "Update Plan" button lets you manage your Subscription Add-Ons.

Each Organization is billed separately - and you can easily track and manage billing for various clients or communities this way. Billing for each Organization can be found under the Billing History Tab of each Organization. 

A summary of all billing on all Subscriptions can be found in the Left Side Menu under Billing History.

Setting Up & Managing Organizations

Managing each Organization is simple - As an Owner you have access and Admin Rights to all of them. We have designed Map Your City in such a way that managing 2 or 5 or even more communities is as easy as managing 1. You can find more info in the User Guide for Organizations on how to set up in 5 easy steps.

Common Questions

How do I upgrade one of my plans?

There is a helpful overview in the Price and Plan Guide - that will guide you through it.

How do I transfer Ownership of an Organization account I am managing?

The process for transferring the ownership of your account to another person depends on whether the intended owner has a Map Your City account and/or is Member or Owner of the Organization. You can read more about it here