How do I make a screenshot to add to my in-app help form?

On the vast majority of Android phones and tablets, to take a screenshot you simply press and hold the power and volume-down buttons together. If your device has a physical home button, as is the case with the Samsung Galaxy S6, you may find there is a different method for taking a screenshot. On the Galaxy S6 you press and hold the power and home buttons together.

Using an iPhone, iPad or iPod touch? Press and hold the Sleep/Wake button on the top or side of your iPhone, iPad, or iPod touch, then immediately press and release the Home button. You can find the screenshot in your Photos app.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still stuck? How can we help? How can we help?